Mental Health Counseling – Why Virtual Counseling Is a Growing Option

Mental Health Counseling – Why Virtual Counseling Is a Growing Option

Mental Health Counseling Growing Option

Virtual mental health counseling is a growing option for clients. It removes barriers to care like cost and access. Sessions can be done on the phone, through an app with text messaging capabilities, or through a video conferencing service. These methods are HIPAA compliant and offer the same level of privacy as an in-person appointment.


Online counseling services are available for anyone with access to an internet connection. This makes them ideal for clients who don’t live near a therapist, have limited mobility, travel regularly, or cannot attend in-person sessions due to work or family obligations.

In addition, online therapy offers more privacy than in-person appointments. In-person sessions are typically held in a therapist’s office or clinic, while online meetings take place through video calls, phone, text messaging, or chat platforms. Clients can also use these channels to communicate between sessions with their therapist, allowing them to maintain consistency with treatment.

Additionally, teletherapy is often more affordable than traditional in-person appointments. Many online therapists offer subscription-based models that cost less per session; some accept insurance. In addition, if you have an employee assistance program (EAP), your company may be able to provide discounts for certain telehealth providers.


The COVID-19 pandemic has led to a surge of interest in virtual mental health counseling services, which offer clients a flexible alternative to traditional office visits. The flexibility of these services enables employees to access care when and where they want, eliminating the need to travel and deal with potentially hazardous public environments or find childcare if necessary.

Online therapy sessions, or teletherapy, allow employees to connect with qualified therapists through video chats and texting apps. This will enable them to meet with a therapist without traveling, making fitting sessions around their busy schedules and other commitments easier. It also provides greater convenience if they have limited mobility or live remotely.

Additionally, online sessions can be conducted outside of normal business hours (making them a great option for busy parents who may struggle with scheduling childcare or other at-home distractions). They can occur almost anywhere with an Internet connection or cell phone signal. Additionally, if a client needs to reschedule or cancel an appointment, this can be done with minimal impact on their therapist’s caseload and overall schedule.


Online therapy, or teletherapy, eliminates barriers that prevent individuals from seeking mental health care. Whether they’re facing a lack of mental health professionals in their area, transportation issues, scheduling challenges due to work or caregiving, or cost concerns, virtual counseling is an affordable, accessible solution.

Unlike in-person sessions, which require overhead expenses like rent, insurance costs, and administrative staff, online therapy options have less to charge, making them more affordable. Plus, some online therapists offer discounted rates for first-timers or military members.

Some teletherapy platforms may allow you to pay for weekly sessions in advance. Many also allow you to pause your subscription when needed, saving you even more money. However, body language cues might need to be noticed when communicating via video conference or phone. That’s why choosing a trustworthy platform that screens providers is important. This ensures you work with a qualified professional who best supports your needs. You can learn more about a provider’s credentials on their website or by contacting them directly.

Personalized Care

Online counseling sessions are often conducted via video conference or messaging apps like Zoom. During these sessions, therapists will ask about your family and personal situation to understand the root cause of your mental health concerns. They may also ask about your daily activities, habits, and medications.

After a quick questionnaire, a computer program will match you with a counselor. The therapist you connect with will then schedule your appointments. You’ll meet your counselor at a convenient time, with the option of audio-only sessions. BetterHelp, for example, provides access to more than 31,000 licensed and accredited therapists who specialize in meeting the unique needs of their clients.

While many telehealth services were shut down during the COVID-19 pandemic, most are back up and running. If you’re looking for a telehealth solution, research providers and consider your options carefully. There are several benefits to virtual mental health counseling services that may make them your best choice. You can even use your health insurance to cover the cost of a teletherapy appointment.


Whether you are dealing with COVID-19, work remotely, or suffer from other mental health issues, finding time and motivation for regular in-person therapy sessions is hard. Online counseling offers a safe, private space to discuss sensitive matters. While the same prerequisites apply for virtual therapy as in-person meetings (like a quiet, personal space and a functioning device), the feeling of quasi-anonymity can help people open up more quickly.

Unlike traditional in-person therapy, virtual therapy can be done anywhere with an internet connection, so you don’t have to worry about traffic or weather. It’s also convenient if you must cancel due to illness or scheduling conflicts.

Keeping personal information private is always a concern with therapy, but with telemental health services, there are additional concerns. For example, hackers or housemates can access the conversation if you have a private session on a public network or leave your computer unlocked. Look for platforms that offer transparency about how they manage security and privacy. You’ll also want to ensure your therapist is licensed in your state.

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